Interested in one of the CDMA Blackberry 8830 devices offered by Verizon or Sprint? You should know there’s a huge buzz on various discussion forums concerning a reported flaw in the device that might convince you to delay your purchase. The problem only seems to appear on the CDMA carriers – but so many people are reporting an issue on both Verizon and Sprint that it seems likely to be a software or hardware issue as opposed to a cellular carrier problem. Keep reading for details on the problem and links to active discussion forums threads where users are sharing their experiences.
The issue that multiple Blackberry 8830 users are reporting has to do with the device sporadically failing to find a data signal. They report that the signal strength drops to zero or they receive a message that they’re not within data coverage.
Many users report that the signal on their Blackberry completely dropping out and then coming back to full strength. While this happens incoming calls may go to voicemail without ringing the phone. Emails may stop arriving as well until the user pulls and reinserts the battery (toggling the transmitter on and off reportedly works as well).
This problem appears limited to the CDMA carriers and does not appear to affect the 88xx models on AT&T Wireless or T-Mobile.
Here’s a link to several discussion forum threads that have been discussing this problem since late 2007:
Losing EVDO Connection
Annoying Loss Of Data Connecticon
BuzzAboutWireless (Sprint official forum):
Blackberry 8830 Problem
Many of the forum participants claim to have swapped out several devices with each succeeding 8830 soon exhibiting the same signal dropping pattern.
Until there is a software patch posted for this model, you may want to think twice about purchasing a CDMA 88xx model Blackberry. One of the best places to keep current on this issue is the.