To anyone who follows the release of the latest tech the pattern is familiar. First there is the announcement. Next, there is the growing excitement as the rumor mill spins up. Then there is the release buzz. Finally… there is the nitpicking… and, eventually, the quality complaints.
That’s right, after a new device is released we can always expect the requisite reviews, complaints AND initial hardware issues. We saw them with the iPhone 3G’s initial wall plug. That one led to a recall! And recently, we saw a post about the iPhone 3GS getting so hot it discolored the white case. Such complaints are commonplace but usually isolated cases. If the complaints about Palm Pre quality reported over on JKOnTheRun are even partially true however, they could spell big trouble for Palm.
Issues include various screen failures, loose slide mechanisms and, perhaps most troubling, cracking cases. Now I am the first to admit Apple blew it by keeping the hard, easily cracked case of the 3G for the roll out of the 3GS (I had TWO crack on me), but for a device that just came out a few weeks ago to have SO MANY issues in SO MANY AREAS… this sounds pretty darn troubling.
Details over on jkOnTheRun.