I still have questions about the various DRM restrictions and policies on books bought through Amazon for the Kindle. But with regard to the most recent issue, when Amazon remotely removed books from people’s Kindles… today we all received a direct, un-compromised apology from CEO Jeff Bezos.
When was the last time you saw a CEO apologize without making excuses, sidestepping or softening the blow? A CEO taking full responsibility for a mistake… Now THAT’S refreshing.
Bravo Mr. Bezos!