Every now and then something takes place in the tech world that makes you stop for a moment and regain perspective. You suddenly understand the power of technology, the goodwill of people, and the ways in which the two can combine to make a significant difference.
That was the experience I had a few moments ago.
While we were in Las Vegas for CES one of the items I saw that was quite interesting was a hand-held charger for electronic devices. The YoGen allows you to pull on a handle repeatedly (like starting a gas lawnmower) and, in the process turn kinetic energy into a device charge. At the time it occurred to me that this type of device would be incredibly useful during something like CES when batteries were being worn down quickly.
The item came… weeks after it was promised. And with it came this note…
Thank you for your interest in Easy Energy’s YoGen!
Per your conversation with one of my colleagues at CES in Las Vegas last month, we are forwarding a review unit, as requested.
I apologize for the delay, post-CES, in sending these out.
We were thrilled to receive literally hundreds of requests and orders when we returned from Las Vegas, and while that was our hope, it was still a bit overwhelming getting everything shipped from the warehouse.
When we did receive our shipment of media review units, into our office, we also received a donation request from Haiti, through digits so. And we were pleased to be able to help, in a situation where our units will undoubtedly be very useful, particularly for relief and rescue workers.
Now, we’re pleased to receive another shipment, and to be able to facilitate your request.
In other words, instead of my getting a review unit in the timeframe they had promised, units were sent to Haiti where they were needed far far more. Putting people over business promotion! GOOD CALL!
I love knowing that that was the reason for the delay. I love knowing that there are companies out there who will make helping out in times of tragedy a priority over promoting their items in the marketplace. And I really like knowing that these particular items are down in Haiti helping as the rescue and rebuilding operation continues.
For that reason alone I am more likely than ever to buy units as gifts for my friends.
Now on to review it…