If you use a Sidekick. DO NOT TURN OFF YOUR PHONE OR LET THE BATTERY DIE!!! That’s the message from T-Mobile and Danger/Microsoft. Apparently that data outage last week did more than just knock everyone offline…it also hosed their servers, which means everything stored there (calendar, contacts, pictures, emails, etc) is most likely gone.
This is just a terrible situation, and it doesn’t look like there’s an offline backup solution. Hopefully, T-Mobile, Danger, and Microsoft can come up with a better answer than “Oops…all gone!”, but in the meantime make sure you don’t turn your phone off! And if you don’t use a Sidekick, this is a good opportunity to remember to download a good backup application and run a backup at least once a week if not daily. Never trust that a 3rd party, even your carrier or the manufacturer of your device, can always guarantee perfect service.
Frankly, I think it’s totally unacceptable that all T-Mobile and Danger/Microsoft have to say is to not turn off your phone, but it is a Saturday night, and hopefully, by early in the week we’ll see a more concrete solution or reparations for affected users. Can anyone who uses a Sidekick and has been affected comment on this? What steps, if any, are you taking to protect your data if you still have it on your device?