I’ve tried a few shopping apps, and I’ve had a friend that worked a grocery order-and-delivery service back around 2000. Now, there’s Robomart, a company with an app working to provide you a hail-to-purchase-to-delivery experience through an app and delivery service in record time.
Robomart is attempting to replicate the business model of Uber, DoorDash, and similar businesses by providing an app-and-service connection where you use your app to choose what you want—in this case, either pharmacy products such as shampoo, hand sanitizer, tissues, or analgesics through their Pharmacy service, or chips, soft drinks, Twinkies, and the like with Snacks Robomart.
You pull up the mini-store on the app, select your stuff, and it arrives. You take the item you want, and a receipt appears on your smartphone once your card is charged — no tip necessary, although there is a small contactless delivery charge.
The Robomart folks say the difference with their product is two-fold: the speed of delivery and the lack of errors.
We’ve all been frustrated when we order something and get broccoli instead of fries, or someone else’s order arrives, or they forgot an entire chunk of what you ordered. Not to mention the order taking 90 minutes to arrive, even when the doggone place is less than a mile away.
After some pilot testing with their app and service in West Hollywood, California, Robomart says they consistently achieved delivery times of under 10 minutes, with much more effective delivery accuracy, which resulted in rave reviews from their consumers.
Though they currently are only offering the Snacks and Pharmacy options now, and the company’s Grocery option is in development, featuring fresh fruits and vegetables as well as other refrigerated items. We can expect to see Pantry, Deli, and Café Robomart launches in the coming months.
For now, Robomart is only available in West Hollywood, but expansion plans are in place.