Vertu Constellation Ayxta Update! It’s Broken!

Vertu Constellation Ayxta Update! It's Broken!
Vertu Constellation Ayxta

If you noticed last week, we did an unboxing on the Vertu Constellation Ayxta.  A gorgeous new flip phone that costs oodles and oodles..  Well this week its broken!

I put one of my 3 SIMs in it to start using it and absorbing it into my daily repertoire.  And then it started happening!

I had synched the phone to my PC (Ok Mac Book Pro running Windows XP) and loaded my contacts and a few pertinent pics and was very excited to get started!

I turned it on and the screen clock on the inside started to flash incessantly and I couldn’t get it to stop!  I closed and opened the phone until it finally stopped but very annoying!  It kept happening on a very regular basis, so I switched SIMs.. It kept happening..  So I switched to my ‘best’ SIM (Telstra) and it still happened!  Despite the SIM or the location it continued so I realised I had a faulty phone..  Imagine that with one of the most expensive phones in the world..

Vertu Constellation Ayxta Update! It's Broken!  Vertu Constellation Ayxta Update! It's Broken!
Clock Flashing!

The Concierge service with Vertu is an international call to London from Australia, and I didn’t quite feel like paying that on top of absorbing the purchase!  So I dropped them an email..  They got back to me within an hour and asked me to take it to the retail establishment that I had purchased it from..  Now the wonderful ladies at the jewellery store are very charming and flirt very well, but their deep technical knowledge of even a dumb phone came up a bit short.  So I wondered what my service experience was going to be..  I took the phone in, and they were charming but a little less flirty (Darn!) as they filled out a service envelope and duly recorded all the requisite information.  So let’s see how my ‘experience’ goes!  Stay tuned!

About the Author

Drew Guttadore
Phones: iPhone, Vertu Interests: Phone Software, Phones, Phone Accessories

1 Comment on "Vertu Constellation Ayxta Update! It’s Broken!"

  1. Apparently the electronics are the weak link in luxury phones. 😉 I envision your scenario something like having a Patek Phillipe Supercomplication, only to find pedestrian quartz Japanese movement inside the artwork on the fritz.