Door to door sales used to be a fairly common occurrence, but they are much rarer these days. So you’d think that a company using direct sales would make sure their salespeople were properly educated and respectful of people’s space and time. You’d be wrong, if the company in question is Cablevision.
How did I learn this? See, there’s oblivious, and then there’s Cablevision salesmen. Twice this month, they’ve rang our doorbell midday, setting off our (extremely large and loud) dog, which scares our 2-month old and triggers lots of screaming. None of this is a deterrent to the Cablevision salesmen, who apparently plow right on through to their sales pitch to my wife Sarah, willfully ignoring the immense chaos erupting on the other side of the door. When they’re told it’s a bad time, they continue to press for when it will be a good time, and continue to pitch Cablevision even as they leave. Stupid and rude doesn’t even begin to describe them.
Luckily, Cablevision’s phone customer service is not nearly as oblivious as the direct salespeople, and a quick (but very angry) phone call managed to get our address removed from their direct sales database. Unfortunately for Cablevision’s brand in our household, while this extremely helpful bit of customer service will prevent more angry dog/scared baby/frustrated family drama, it doesn’t change the fact that it will take a miracle for us to ever give them business again!
Have you ever faced off against a truly stubborn and difficult salesmen? Ever complained about unsolicited sales calls? What was your best tactic for success? Let us know in the comments!