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Doug is a nerd from way back, falling for a Commodore PET at the age of 15, and never looking back. Riding the nerd wave, he got a Computer Science degree and entered the tech industry at a young age, deciding after a year and a half of front-line phone technical support that he should try something, *anything* else. He settled on technical writing, and has been cranking out documentation for companies like Unisys, SGI, Cisco, Juniper, and many others ever since. He is nothing short of ecstatic to be working for H-P from his home base in Austin.