2011 | Gear Diary

Adventures in Customer Service- Apple and Spilled Crystal Light Edition

I thought of a number of different titles for this post. One was: “No Use Crying Over Spilled Lemonaide”. Another was “MacBook Airs and Crystal Light Do Not Mix”. Another was “Apple, I’m Sorry for all the Nasty Things I Have Said and Thought” Then there was “I’m an Idiot” Eventually I settled on simply using “Adventures in Customer Service- Apple and Spilled Crystal Light Edition”. Here’s my story. I did not have a good morning. I woke up not feeling particularly great and immediately had a number of phone calls with people who are in the midst of challenging…

Music Diary

Pop Goes the Music Diary: When a Music Video Goes Beyond the Song

Remember the first time MTV aired Michael Jackson’s Thriller music video? It was a huge event that was wrapped around one of the greatest pop songs ever – but the video was even more! There was a story about a girl and a boy … who wasn’t an ordinary boy, which went on for a few minutes before launching into the great song with excellent choreography. Well, a couple of weeks ago there was a big deal made over the new Ke$ha music video for the song ‘Blow’. Featuring James Van Der Beek, there is some pseudo-story about two people…

eBooks, Editorials

The New York Times Paywall and the Death of eBook Reader Subscriptions

The New York Times paywall makes a decent effort to bridge app-based subscriptions with physical papers and online access, but there’s one glaring exception: eBookstores (except Amazon’s Kindle) are being cut out of the fun. It’s looking like Amazon was able to cut a special deal, but everyone else (mainly B&N and Kobo) are not included in any such offerings, which is a slap in the face to the users who have been voluntarily paying for an electronic version of the New York Times. It just boggles my mind, since there’s really no downside to allowing these subscribers to have…

News & Features

iPad Accessory News: Joule Chroma iPad Stand for iPad and iPad 2

Of all the stands for the original iPad, Element Case’s Joule stands out as the simplest but most aesthetically pleasing iPad stand we reviewed. Here’s what I had to say about the original version: So what do I think of the Joule? I love it. It is beautifully made and remarkably useful. It is simple yet functional. When the iPad is not inside its low profile means it won’t take up much space AND it looks good. The three angles provided by the various cuts in the back let you have your iPad at the perfect angle for whatever use you…

Gear Bits

Random Creepy Stuff: ‘Cloud Girlfriend’ Provides a Virtual Girlfriend for Social Networks

Oh the shame – you have to set your relationship status on Facebook to ‘Single’. What will your friends think? How can you possibly cope?!? Fear no more – a new company called Cloud Girlfriend promises to help you out with a simple four-step process: Step 1: Define your perfect girlfriend. Step 2: We bring her into existence. Step 3: Connect and interact with her publicly on your favorite social network. Step 4: Enjoy a public long distance relationship with your perfect girl. However, as the AOLNews article notes: Facebook’s Terms of Service agreement strictly prohibits computer controlled accounts, which…

Gear Bits

Flashback to Grad School, or “I Wrote My Thesis with That?”

Kayla’s rant about iPads and her description of college tech was striking to me. She ASSUMED (accurately) that anyone going to college these days has a computer. Yup, access to a computer isn’t a luxury for students these days, it is a necessity. (As she then goes on to point out, iPads, on the other hand, are luxuries.) It got me thinking about my own college days. When I was working on my undergraduate degree we had a room in each dorm with four or five computers. For the most part they were used for math and science calculations rather…

Reviews

iPad Accessory Review: XtremeMac Tuffwrap Shine for iPad 2

I’m loving my iPad 2. Thanks to its thinner design and slightly lighter weight I find even easier to use than its predecessor. And the speed, well the speed is amazing. My biggest frustration with the iPad 2 is that the protective back shells I have for the original iPad don’t work due to the slight change in shape and size. That means my iPad 2 spent its first week with nothing protecting the back. I did finally get DODOcase BOOKback but that doesn’t protect the sides of the iPad. That’s where the new Tuffwrap Shine for iPad 2 from…

News & Features

Random Cool Flowchart: How to Have a Rational Discussion

If you put on any so-called ‘discussion’ show over the last decade or so you would have heard a level of discourse that sounds like you put two people with opposing views in recording chambers and told them to state their case without supporting data other than the other side are idiots, pretend to listen for 30 seconds occasionally and then talk over the other person saying pretty much that they are an idiot with idiotic ideas but that is what you’d expect from such idiotic people. In other words, whatever avenues for thoughtful discourse existed when I was younger…

Editorials

Gear Diary on Campus: Kayla on … iPads

We are pleased to introduce Kayla. Kayla is a college student. Kayla is wicked smart. Kayla has strong opinions. And this is Kayla’s take on iPads.

Music Diary

Music Diary Songs of Note: Happy Birthday to Sassy Sarah Vaughan

Sunday would have been the 87th birthday of legendary singer Sarah Vaughan, who died in 1990. She is generally considered one of the great vocalists of the 20th century, and you can see that in the two videos I selected. I was fortunate to see Sarah Vaughan at the Newport Jazz Festival in 1984, where she put on an amazing set that showcased not just her great voice but also her love of performing for and interacting with an audience. One of my favorite songs of hers was a great interpretation of Errol Garner’s Misty. You can hear her doing…

Reviews

iPad Accessory Video Review: Waterfield’s iPad Travel Express

The other day we brought word that Waterfield had just released their latest iPad accessory, the Travel Express. The Travel Express is larger than the company’s iPad sleeves (reviewed here) but smaller than their iPad Wallet (reviewed here). It looked great and the company was kind enough to send one over so we might take a closer look. Once again they have designed a case that looks great and is super function. Here’s a closer look. From Waterfield: Ticket to Ride. The Travel Express is your all-in-one mobile office solution. Store and protect your iPad, iPad 2, or iPad 2…

News & Features

iOS 5.0 Release Pushed Back to Fall? Just Proves Apple Still “Thinks Different”

The blogosphere was buzzing yesterday when word came that Apple might hold off on releasing iOS 5.0 until the fall. What does this mean? Why would Apple break such a long tradition that goes all the way to… January 9, 2007. Okay so maybe it is not such a long-standing tradition, but you know what they say: “Do it once it is innovative; Do it twice and it is redundant; Do it a third time and it is a tradition.” By now an annual hardware and OS update is a TRADITION. Why would Apple mess with tradition? But it is…

Editorials

Amazon Appstore: Is Choice Good for Android Users?

Competition is always a good thing, right? I mean, the iPhone was the first true innovation in the smartphone market for years. And along came Android, which accelerated healthy competition and made all smartphones better, and therefore better for users. So why am I not very happy with the Amazon Appstore, at least at the moment? The promise of the Amazon Appstore sounds great, at least on paper. Adding another option for a store for consumers to buy Android apps sounds like a win-win situation, but in practice, I don’t think that it is all that it is thought to…

eBooks, Editorials

Whither Goeth the Newspaper?

I grew up in Northern Virginia right in the middle of the Nixon/Watergate madness. Both my parents were big readers, and growing up then, and there, turned me into a big newspaper reader. A big newspaper reader. When I went to college, I made sure my dorm subscribed to a paper; when I moved into my own place, one of the first things I always did after getting the power and phone and such turned on was to order the paper; when we moved from Santa Cruz to San Jose, and then to Austin, I always made sure I had…

Reviews

Android Device Review: Motorola Atrix, Laptop Dock and Media Dock

It was my last day at CES 2011 and we had already had quite a full morning. I was exhausted, but Francis just kept pushing. “I want to go see Motorola. I want to go see Motorola.” And he kept whining, “I want to go see what Motorola is offering and I want to go now.” He wore me down. So I acquiesced. Okay, so perhaps that’s not exactly how it happened. In actuality it went something like this: Francis – “Hey Dan, what do you say we go check out Motorola?” Me – “Sure.” And, thanks to Francis, we…

Music Diary, Reviews

Music Diary Reviews: You Don’t Know Them … But You Should!

Welcome to another edition of Music Diary Reviews! I had assumed that things would slow down after the ’embarrassment of riches’ we got in 2010, but I am already swamped with loads of great new music releases! I am continuing the trend I started of separating reviews into logical chunks such as new releases or reissues. For this set I am focusing on young and relatively unknown artists. One of the great things about doing these reviews is the exposure to great new music by people I wouldn’t have heard about otherwise. At the end of last year and early…

Reviews

The Sabrent Display Adapter Saves the Day Review

A bittersweet air fills the room as I type these characters into this document. The item I am reviewing is also the latest Gear Diary will give away in partnership with the sponsoring company. But for an A/V geek like myself, I will say goodbye to it with a tear in my eye. Sabrent, – tagline “Connecting Differently” – sent me its latest USB external video/graphics adapter, the USB-DH88, for review and giveaway. I first came across an e-mail sent us by the company’s PR firm touting Sabrent’s solutions to A/V presentation problems. This got my attention because recently I…

Gear Bits

‘Easy Calendar’ iPhone App Makes Adding Appointments Easy

I have a confession to make-I rarely make my own appointments. No, whenever I schedule something new for myself I usually mess things up and end up double-booking or, worse, not properly saving the date and then not showing up at all. My strategy to avoid this? My awesome, amazing assistant. I know it sounds lame but by working through her I rarely, if ever, mess up my schedule. There are, however, times when I do need to add my own appointment and, when that happens, I curse my iPhone. Seriously, why is it so hard to make new appointments…

News & Features

Google Plays “Hide the Honeycomb”

I am not a developer or a computer science person, so everything beyond the basic user experience is sort of like magic to me. But even as a former philosophy major, I know there’s a huge number of people out there who spend unpaid hours digging through Android’s guts to provide more services and software to the average user. And that much of that is thanks to Google being committed to open source and sharing Android with the world. Or it was… According to BusinessWeek, Google is holding back from sharing the full source code for Honeycomb with everyone who…

Reviews

Review: CrashPlan+ Online Data Backup and Storage

With the recent earthquake, tsunami and issues with the nuclear plants in Japan, the one thing we should all seriously take a look at is a way to back up all that digital media we have accumulated since switching our precious memories to a digital form. There are some parents that never have taken a picture of their children without a digital camera. That means no shoe boxes full of pictures to burn or get wet. Instead, you need to worry about your system and when, not if, your system decides to have hard disk failure or some other problem that causes…

Music Diary

Pop Goes the Music Diary: Piano Hauling Services Available

Amongst the young artists performing at the Grammy Awards, Bruno Mars was one of the few who demonstrated the basic ability to … well, sing his songs. Everyone else simply showed how effective modern sound production tools are, and also that the Johnny Bravo phenomenon wasn’t just for the Brady Bunch! Growing up as a teen in the post-Vietnam era is very different than the world my own kids experience, so while we saw ‘War, what is it good for (absolutely nothing)’ and ‘buy all of your guns and explode them to space’,they get songs like Bruno Mars Grenade, in…