SaneBox: A Cure Worse Than the Disease?


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I’ve been testing an email management tool from SaneBox for part of the past week. Although a portion of this duplicates functionality present in the Gmail Default Inbox, I found some good parts to the service, particularly the SaneTomorrow and SaneBlackHole. However there are enough hidden “gotchas” that I won’t be subscribing. Here are my observations about the SaneBox service.

SaneBox: A Cure Worse than the Disease?

What is SaneBox?

SaneBox works by connecting to your email (it supports Gmail and just about every other type of email – excluding POP – but includes Office 365 and Exchange) and analyzing the incoming mail while also separating it out to folders.

The service offers a 14 day free trial and you should put it through its paces to see how it fits your usage pattern.

Once connected SaneBox prioritizes your emails by moving those deemed less important out into folders labeled SaneLater or SaneArchive. Additional folders can be enabled depending upon your subscription plan which allow you to “snooze” an email so that it will come back to you after a pre-set period of time if not responded to before then.

These folders may be particularly useful for organizing mail using third-party email tools. However I found the folders cumbersome while on mobile-especially with multiple email accounts-where I found myself constantly swiping into and out of folders.

When organizing email via the Gmail web interface or the official Gmail apps (Android or iOS) I found the folders got in the way more than they organize.

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About the Author

Wayne Schulz
Wayne is a diehard Android user and consultant specializing in Sage 100 ERP Accounting Software. He lives in Glastonbury CT with his two children. When not helping them with their homework or pushing the latest school fundraiser off on his co-workers, he is active hiking and investigating all manner of technology.

1 Comment on "SaneBox: A Cure Worse Than the Disease?"

  1. sanerachel | July 7, 2015 at 5:11 pm |

    Hi, Wayne. Rachel from SaneBox here.

    Thank you for the detailed post and insightful feedback, both positive and constructive 🙂 We’re really happy that you found the filtering accuracy to be spot on, and that you were able to utilize the SaneTomorrow and BlackHole feature.

    As you noted, we do all use email differently, meaning we (sadly) can’t be the solution for everyone. We’re big advocates of turning off email notifications on mobile, for instance, and also disable push in favor of fetching new data at less frequent intervals.

    If you ever have interest in giving us another shot, we would love to chat with you about various strategies / workarounds to conquer some of the issues you mentioned (e.g. turning off the digest or forwarding all email to a single account and only using that one digest). We would, of course, also be more than happy to extend you a new free trial.

    Whatever you decide, thank you again for the feedback. We are always working to improve, and hearing thoughts like yours help us to do that.

Comments are closed.