The iPhone X Is The Most Breakable (and Expensive to Repair) Smartphone Ever

If you were one of the lucky few to receive your iPhone X last week (or are waiting for it to arrive in the coming weeks), one thing that you might be inquiring about is if you should purchase AppleCare+, or a more affordable alternative. If this is the case, you should truly check out SquareTrade.

The iPhone X Is The Most Breakable (and Expensive to Repair) Smartphone Ever

SquareTrade is one of the most popular alternatives to Apple’s own $200 AppleCare+ program, but it also includes way more features that the average user wouldn’t get from Apple. The company actually put the latest iPhone X through its breakability test that it’s done with many smartphones in the past, using robots to drop, bend, and dunk devices in order to determine their durability to conclude that Apple’s latest flagship phone is the most breakable device the company has ever tested. And that goes without saying: replacing or fixing the iPhone out of warranty is EXPENSIVE.

Here is a video of the various tests that SquareTrade performed on the iPhone X:

SquareTrade’s Breakability tests results revealed:

  • Face Down Drop Test: On its first drop, SquareTrade saw the iPhone X shatter, its screen become unresponsive and its widely touted facial recognition feature fail completely.
  • Side and Back Drop Tests: Remarkably, the side drop did the most internal damage to the phone. While the outside of the phone only suffered cosmetic damage, the screen was rendered inoperable. Meanwhile, the back drop completely shattered the back panel leaving loose shards of glass, making it difficult to hold.
  • Dunk Test: The iPhone X fared similar to the iPhone 8 and 8 Plus models, surviving 30 minutes under five feet of water with some audio muffling during playback.
  • Shot Test: Meant to simulate a phone falling off the roof of a car, the shot test showed that the iPhone X is prone to damage from a variety of drops. While the screen and back panel did experience cracks, the biggest damage came from both Face ID and the new “home” swipe command failing.
  • Tumble Test: Sixty seconds in the Tumble Bot was no friend to the iPhone X either. Although the screen was able to recognize touch through cracks suffered during the test, the “home” swipe command failed, stranding users in the app that happened to be open.
  • Repairability: SquareTrade’s Master Technician noted that the iPhone X has a thinner, more costly OLED screen that’s more expensive to replace, a smaller logic board, multiple cables, and a split battery that’s more difficult to remove. All of which may be why Apple is charging a whopping $279 for the front screen replacement and $549 for other repairs.

The iPhone X Is The Most Breakable (and Expensive to Repair) Smartphone Ever

Apple released information last week regarding the phone’s repair prices, and regardless of that $99 or $1149 price tag for the iPhone X in 64GB or 256GB, if you don’t purchase their AppleCare+ for an additional $200, and somehow crack your screen, the replacement will cost you $279 out-of-warranty. Any other out-of-warranty repairs such as water damage will result in you paying $549. Now sure, with AppleCare+ you can walk into an Apple Store with AppleCare and get your phone repaired for a fixed price, but one thing that AppleCare does not take in account for is theft, or loss of your device. On top of that, with AppleCare+ you only get two phone replacements per device listed on the insurance. This is where SquareTrade beats out Apple’s pricey up sell.

The iPhone X Is The Most Breakable (and Expensive to Repair) Smartphone Ever

Starting this week with SquareTrade, the company is offering price plans to protect your iPhone X starting at $129 for two years of coverage, which is a significant discount from the Cupertino-based company’s extended warranty. What’s more, you can actually tack on an additional third year of insurance for only $30 more at $159; you’ll also receive four claims. If you’re desperate and must go to the Apple Store for a repair, you can always have the device repaired at one of their stores and get reimbursed by SquareTrade. There’s something said about being able to still go first-party, to get the same repair as with AppleCare+. Reimbursement typically takes about five business days.

I’ll be opting for SquareTrade’s three-year insurance over AppleCare, because after looking at those breakability tests, I don’t want to run the risk of breaking this $1150 investment and not having a sustainable backup plan.

If you’re interested in SquareTrade’s insurance and warranty program for the iPhone X, click here.


About the Author

Greg Alston
Diehard Apple fanboy, and lover of all things tech. Born and raised in Washington, DC, Greg enjoys spending time with his girlfriend, family and friends, live sporting events, good bourbon, Tetris, and pizza. In that order.