Articles by Dan Cohen

I’ve been on top of KindleGate most of the afternoon. It took speaking with three MORE customer reps today, plus the one yesterday, to finally get accurate, or what I hope is accurate, information. This sordid tale began last night when I was setting up my iPhone 3G S, and a book I went to download to the Amazon Kindle app would not download.  I called customer service to inquire about the issue. In short order the customer representative told me that each publisher determines the number of times a book can be downloaded, and once that download number is…

I love my Amazon Kindle. I love reading with it, I love how light it is,  and I love the battery life. I also love the fact that it automatically syncs with the Amazon Kindle application on my iPhone and iPod touch. That means any book will open to the last page read regardless of the device last used.  it is an amazing bit of technology   that makes reading books across multiple platforms beyond simple. It’s a perfect situation — right? Well, it’s an almost perfect situation. This afternoon I discovered a huge Achilles heel in the whole Amazon Kindle…