Gear Bits

Adventures in Customer Service: DianeDuane.com

During this busy Holiday season with so many great deals, it is easy to make an error as you check out – especially on pages with multi-select options. For example, you can choose the correct size of a shirt and then mess up as you look at a variety of colors and don’t re-check the size before your sale is complete. Ultimately what happens after the mistake depends on how you handle it and the customer service of the company – but it is always important to remember that YOU made the mistake and bear the responsibility. Over the Thanksgiving…

Gear Bits

Watch the Final ‘Girl With the Dragon Tattoo’ 8 Minute Trailer

Have you read the ‘Girl With the Dragon Tattoo’ trilogy by Stieg Larsson? If not, you really should as they are wonderful books – a bit on the disturbing side at times and not intended for a younger audience. But these wonderful books were made into Swedish movies over the last several years, leading to the obvious question – why do we need a Hollywood version? Technically we don’t, at least of the first book: the Swedish version was quite well done. The other two were rather lacking, to be honest. But there were definite areas for improvement, and I…

Gear Bits

The Truth About New Jersey

If you know anyone from New Jersey, you’ve probably seen the above image on Facebook or Twitter. However, if this is news to you, it’s a funny yet frighteningly accurate map of the “real” New Jersey, broken down by the demographics of each area. Seriously, it’s true. I live in the “Middle Class Raritan Valley Line Commuters” swath, while my parents live in the “Drunk Rutgers Students” section. My sister-in-law, who is a lawyer who drives a Prius, lives in the “Lawyers Driving Hybrids” territory. And I grew up in one of the less politically correct sections, but trust me,…

Gear Bits

Have You Been Fooled By a White Coke Can?

Last week at my monthly department staff meeting, our manager took her soda from her lunch bag, opened the can and realized it was a regular Coke rather than the Diet Coke she had requested. The confusion is apparent if you look at the two cans pictured – they are nearly identical. At a all-day meeting today I ran into the same thing – it is very difficult to distinguish the Coke and Diet Coke cans apart. Apparently we are not alone, as reported in the Wall Street Journal: The end is near for a white can that has many…

Editorials, Gear Bits

Latest Android OS Distribution Numbers Showing Gingerbread Taking Over

Have you ever heard me complain about Android fragmentation as a major issue? Yeah, you probably have. But there is actually some good news on the fragmentation front – more than half of all Android phones are running the latest operating system Android 2.3.x aka ‘Gingerbread’. Add to that the 35.3% running the previous version Froyo (2.2), and you have more than 85% on a ‘fairly unified’ platform.

Gear Bits

GamerFood

This holiday season product producers are caterings to gamers more than ever before. Now, the food industry has jumped into the ring with Gamer Food.

Gear Bits

One More Tablet Gone; Can Microsoft Avoid the Same Fate?

image courtesy of BerryReporter Clinton recently wrote an opinion piece entitled, “As RIM Writes Off The Playbook, The Pressure is on Microsoft to Make a Complete Windows 8 Tablet“, in which he says: This morning the Wall Street Journal reported that RIM is taking a $485 million charge for their lackluster tablet, the Playbook. The charge comes by way of a markdown in the value of the massive inventor that RIM still has of the devices. It is a brutal and costly reminder that if you kinda-sorta-maybe-woulda-shoulda your tablet strategy, the price can be steep. Very steep. and The challenge facing Microsoft is that they are…

Gear Bits

Universal Discontinues Jaws Ride!

It’s going to be safer to enter the water at Universal soon. They’re shutting down the Jaws ride, though they haven’t said why (or what will replace it). I guess Jaws just couldn’t compete with Harry Potter! MSNBC has some very basic details: Jaws has been in operation since 1990, and was one of the first attractions unveiled when Universal Studios opened its doors. The ride is based on the 1975, Steven Spielberg-directed hit movie with the same name. “Jaws has been an amazing attraction and an important part of our history,” Universal spokesperson Tom Schroder told msnbc.com. “Jaws holds…

eBooks, Gear Bits

Time, Inc Names New Digital-Friendly CEO

There are two ways that digital magazines and ebooks are working their way into the marketplace. From the bottom, it’s consumers voting with their wallets; every Kindle that’s purchased, every NOOK app downloaded, and every ebook zooming through the interwebs all boost the adoption of digital reading. From the top down, it’s changes in management. B&N is struggling, yes, but look at how many devices and changes they’ve made to the ebook market since William Lynch became CEO. Previously, Lynch was the president of BN.com, and his experience with the internet has translated to a strong ebook strategy as CEO….

Gear Bits

The Wall of Death Brings Motorcycle Thrills & Spills

photo by Lakshman When I stared dating my husband Kevin, he had a Harley Davidson Road King. After his divorce, he had started riding with his brother Mark, who is still a motorcycle aficionado. One of the things that they enjoyed doing together was attending road rallies around the country. They went to Sturgis, the Republic of Texas Rally in Austin, and who knows how many others. Of course they saw plenty of things that would border on NSFW while attending, but there is one thing that really made an impression: at the 2005 Austin ROT Rally, Kev saw a show…

Gear Bits

Random Cool Video: Mike Tyson Singing ‘The Girl from Ipanema’

Yes … THIS Mike Tyson: At this point … I really have no idea what to say anymore. Source: Digital Music News

Gear Bits

Mobile Edge Has Got Your Back If You Are Worried About Privacy

Are you feeling a bit spooked by all the recent stories about how our mobile phones are transmitting our GPS data, who we are talking to, and other possibly sensitive information? Here is one solution that might help: buy a bag that has a wireless security shield. What that means is that when your phone is placed in the pocket — even if it is turned on and otherwise fully functioning, no data, calls or GPS will be able to come or go. Wireless Security Shield™ In an effort to help provide ultimate security for your Bluetooth enabled Cell phone…

Gear Bits

Tiny Homes for People Who Know That Less Can Be More

When I lived in San Angelo, I had a home that was almost 3,000 square feet including the garage apartment. My daughter and I were the only two people living there, and on more than one occasion I remarked that the only rooms we really needed were the kitchen, our bedrooms, and my office – which also served as a den. When I moved to Eldorado, I finally had an opportunity to downsize. It takes a bit of discipline to weed through your belongings and live in a space that is more than half of what you were used to,…

Gear Bits, Music Diary

Music Diary Notes: Elvis Costello Says ‘Don’t Buy My Record’

Given how accustomed we have become to pop music stars going anywhere and doing anything to practically beg us to buy their stuff, this announcement from ElvisCostello.com is certainly surprising. Here is the initial post from Elvis: “Let’s make things sparkling clear” We at www.elviscostello.com find ourselves unable to recommend “The Return Of The Spectacular Spinning Songbook” as the price appears to be either a misprint or a satire.All our attempts to have this number revised have been fruitless so we are taking the following unusual step. If you want… His site followed up with a more elaborate explanation: If…

Events, Gear Bits, Reviews, Travel

Quick Look: Belkin Travel Router

This year Gear Diary’s CES base will be a suite at the MGM Grand. All of us will be bunking together which means we will be able to get even more writing done early in the morning or late at night. Of course that presumes we have the wireless connectivity to go online and post. 🙂 The suite comes with free internet connectivity. That SHOULD mean both wired and wireless connections will work, but we won’t really know until we get there. Add in the fact that during CES there is such a huge demand on wireless systems and… we…

Gear Bits

Droid 4 Revealed – Like a Moto Razr with a Slide-Out QWERTY Keyboard

When it comes to mobile devices I tend to be fairly platform agnostic, owning Android phones, iPod Touches (well, iPods since the original one in 2001), and both iPads and Android Tablets. But there is one place where I have clear bias (well, aside from gaming performance), and that is my preference for physical keyboards. Listing the smartphones I have used over the last few years, there is the original Droid, Palm Pre, Palm Pixi, HTC Touch Pro 2, HTC 7 Pro, and Droid Pro. What do all of those phones have in common? A physical keyboard. I even stuck…

Gear Bits, Outdoors

Siri Is Awesome but It’s Not the AT&T iPhone 4S’ Best Feature

I love Siri on the iPhone 4S. As I have written previously, it has changed the way I use my iPhone and, in fact, the way I do much of my writing. Thanks to Siri I’m better at consistently setting up reminders for myself. Thanks to Siri I’m able to make new appointments on the fly. And thanks to Siri I am rarely typing on my iPhone any longer. Yes, Siri’s voice recognition is so good that, so long as I speak clearly and slowly and follow the guidelines I have previously shared here on the site, I am now…

Gear Bits

Technology Meets Tradition: Prague, a Bat Mitzvah and an iPhone to the Rescue

Picture from Jewish Journal A few years ago I received a picture from friends in my congregation. They were in Jerusalem for their daughter’s Bat Mitzvah. The the picture their daughter was standing on the Southern Steps of the Temple Mount wearing a tallit (prayer shawl) and holding a BlackBerry. It seems she left her speech in the hotel room in Jerusalem. Luckily, her mom had it on her Blackberry for safe keeping. Yes, a BlackBerry saved the day and her Bat Mitzvah. Fast forward to last week. It seems when it comes to a smartphone saving the day during a Bat Mitzvah…

Gear Bits

Microsoft’s Claims of TellMe Being ‘Basically the Same as Siri’ Put to the Test

Sometimes there is no better way to demonstrate that what a company is saying is pure rubbish than by putting it to a simple test. Apple’s Siri was released to simultaneous cheers and yawns – cheers from those who use it and yawns from Microsoft and Google (and their fanboys) saying that they already have the same technology. This week Microsoft made a big deal about how they already had a ‘Siri-like’ technology and all Apple had going for it was ‘good marketing’. This is very similar to what Google has said, and is the sort of thing that plays…

Gear Bits, Yum Log

Stupid Gift of the Day: Santa Claus Drink Dispenser

Yes, I’m not sure how appetizing your favorite drink will be when served from this dispenser but one thing is certain — it will get a laugh (pity or otherwise). As the product description explains: Santa Claus makes everything so much more festive and joyous, even when he’s pouring Liquor for you! Well, he sure has a weird way of helping you to a little drink. He never stops delivering gifts to you with an overly generous helping hand. When you feel the spirit of the season, call on Santa. When you’re feeling like a scrooge, call on Santa. When you just…

Gear Bits

Malls Will Test Cell Phone Shopper-Tracking Starting on Black Friday

You are wandering around the mall on Friday, heading from the Gap to FYE to Macy’s to Hickory Farms to Best Buy, not necessarily thinking about anything but getting as many great deals to justify braving the crowds as possible. But thanks to FootPath Technology, your cell phone will be pinging in with its location, and the mall will be able to mine data about traffic patterns, which stores got the most visitors, correlations between stores and more! Sound a bit invasive? Well, if you are in one of the malls testing this out, your only option is to turn…

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