A Tale Of Two Customer Service Experiences Done Right
In a world that often seems filled with poor customer service, companies that just don’t seem to care and story upon story of people being mistreated during shopping I wanted to share two positive experiences I had. Last week one of the premier iPhone accessory manufacturers, Incase, announced the immediately availability of their first two cases for the iPhone 4. Incase is regarded as one of the best when it comes to iPhone cases and I was definitely looking forward to the release. I jumped on over to the Incase website and begun the process of placing an order for…