A Gear Diary Video Look at… iPad 2 Keyboard Cases

Zagg has a version of the keyboard case for iPad 2 that incorporates a cover with the BT Keyboard that essentially turns the iPad 2 into a clamshell netbook.

However, they acknowledge a fault in the design and have apparently made a revision which apparently solves some of the issues. Here is a quote from the email I received:

“Hello ZAGGfolio Customer,

Thank you for your recent purchase of the ZAGGfolio. We expect that
this will be an excellent companion to your iPad 2. The reviews are
already starting to come in and they are overwhelmingly positive.

After further testing, we have found some of the ZAGGfolio’s are
exhibiting an unanticipated behavior with the clasp. In designing the
ZAGGfolio, we chose to eliminate any straps, snaps, Velcro, rubber
bands, or any other unsightly closing mechanisms. Instead, we chose
to use a very sleek and precise clasp.

This clasp performed well in our testing, and the iPad 2 units used
in testing were protected with an invisibleSHIELD. Based on customer
feedback and further testing on iPad 2 units without an
invisibleSHIELD, the clasp is not staying closed. This is
unacceptable, and we apologize for any inconvenience this behavior
may be causing you.

Additionally, if this clasp issue is also causing trouble with the
auto on/off function of your iPad 2, we recommend you disable that
feature. On your iPad 2, please select Settings – General – iPad
Cover Lock / Unlock – OFF. When you receive your new ZAGGfolio
please re-enable this feature.

Overall, we expect that your ZAGGfolio experience will be positive.
However, we want your experience to be perfect. We believe the best
way to achieve this is to send you an updated folio with a redesigned
clasp, free of charge. You can expect to receive your updated
ZAGGfolio in approximately 4-6 weeks. In the meantime, please
continue to enjoy your ZAGGfolio and all the protection and
productivity it provides. There is no need for you to contact us as
your new ZAGGfolio will automatically arrive in the specified time
frame listed above.

Please note that your new ZAGGfolio will not come with a keyboard or
USB charging cable, so please do not dispose of those items. You can
simply slip your existing keyboard into your new ZAGGfolio case when
it arrives. Additionally, please let us know if your shipping address
needs to be updated. You may do so by emailing us at
questions@zagg.com or calling us at 1-800-700-ZAGG (9244).

At ZAGG we understand our customers are our most valuable asset and
we continually strive to provide the best customer service possible.
Once again, we apologize for any inconvenience this may have caused
you and we appreciate your patience and understanding.

All the best,

The ZAGG Team “