Dear Verizon: Why exactly have I chosen a password for your site, when upon login from a new computer you’re still going to ask me about some obtuse reference I probably have not jotted down and which may have multiple answers? In many cases, answers to these dumb challenge questions are easily found by looking at social media sites.
Am I the only one who thinks it’s time to retire this silly practice of asking offbeat challenge questions? I want to keep one password (and use two-factor security), rather than keep track of a Verizon password and answers to several possible open-ended questions!
