Default Case: Good Customer Service Only Gets You So Far
A few weeks ago I told you about the Default Case company. I was pretty impressed with the newly launched iPhone case company’s approach to doing to business. They seemed to be willing to go out of their way and pretty much willing do anything to satisfy their customers. I liked the fact that their representatives used their first names when communicating, they answered the phone when I called, and they were willing to answer all of my questions and concerns. Their current promotion (all cases cost only 1 cent plus a $3.99 shipping fee) has garnered a ton of…