Don’t Get the Spigen GLAS.tR for Your AT&T HTC One – Not Yet, Anyway

HTC One Screen Protector GLAS.tR SLIM Premium Tempered Glass

HTC One Screen Protector GLAS.tR SLIM Premium Tempered Glass

I have a GLAS.tR screen protector on my iPhone 5, and I absolutely love it. When I purchased an AT&T HTC One, I was very pleased to find out that the same excellent tempered glass screen protection was available for it. I purchased the GLAS.tR, installed it (it looked great, btw), marveled at how clear and responsive my screen was after the installation … and then was ultimately disappointed when I found that the back and home capacitive buttons on my AT&T HTC One no longer worked.

I had noticed that the front of the GLAS.tR’s box said this …

HTC One Screen Protector GLAS.tR SLIM Premium Tempered Glass

AT&T Says I have the latest update, so I should be good to go!

The software number on my AT&T HTC One is 1.26.502.10, and there are no updates currently available for my phone; so there should have been no problem, right?

Not exactly.

Upon closer inspection of the GLAS.tR product info on the Spigen site, I learned that this item will only work with software version 1.29.709.12 or later; unfortunately that’s not even in the same ballpark as mine.

HTC One Screen Protector GLAS.tR SLIM Premium Tempered Glass

In other words, not compatible with the AT&T HTC One at this time.

The Moral of this story? Don’t make the same mistake I did by assuming that just because there are no updates available for your HTC One, your HTC One is up to date. You should also refrain from making the assumption that there is a misprint in Spigen’s answer, because here’s the thing: I also happen to have an unlocked Google Play HTC One, which is running build number 2.14.1700.15. I installed the screen protector on that phone, and the same two buttons that were affected on the AT&T HEC One worked just fine.


If you are looking for one of the finest tempered glass screen protectors that money can buy, and you have a Google Play edition of the HTC One, then you should definitely consider the Spigen GLAS.tR. But if you have an AT&T HTC One, you should save your money (for now), and consider their Spigen Steinheil Protector, instead.

I’ve requested an RMA from Spigen, and I am hoping that they will take pity on me. =P

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About the Author

Judie Lipsett Stanford
Judie is the co-owner and Editor-in-Chief of Gear Diary, which she founded in September 2006. She started in 1999 writing software reviews at the now-defunct; from mid-2000 through 2006, she wrote hardware reviews for and co-edited at The Gadgeteer. A recipient of the Sigma Kappa Colby Award for Technology, Judie is best known for her device-agnostic approach, deep-dive reviews, and enjoyment of exploring the latest tech, gadgets, and gear.

2 Comments on "Don’t Get the Spigen GLAS.tR for Your AT&T HTC One – Not Yet, Anyway"

  1. loopyduck | July 22, 2013 at 5:54 pm |

    It took me a bit of thinking before I realized how a software update (has to affect capacitive button sensitivity I suppose) could possibly matter to a screen protector! How bizarre.

  2. I totally agree that it is bizarre! And it was only luck that I had the Google Play HTC One here to try it on, otherwise I would have thought that the screen protector didn’t/wouldn’t work at all. =P

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