UPDATED! Tales In Packaging Insanity- Default Case

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UPDATED! Tales In Packaging Insanity- Default Case Listen to this article


Larry has commented on Default Case a few times. Most recently he made the case that Default Case needs to stop talking and start doing. I agree- good customer service and a funny one-liner only go so far.

After Larry’s first encounter with Default Case I ordered four more of the cases. Two came fairly quickly and then… nothing. Then I got word that one of the two remaining cases had finally shipped.

It came today.

The first issue I encountered was the fact that, unlike my first black case, this new white one is loose on the iPhone. There is a fair amount of give when the iPhone is inside and it makes the case feel cheap and… to be honest… unusable.

Well, actually, that was the second issue. Here’s the first.

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Here’s the box I got…


And the packaging inside. A fairly big box with air cushions inside.

And all that is there to ship…



UPDATED! Tales In Packaging Insanity- Default Case

Seriously Default Case? You shipped one (unusable) case in a box this big? SERIOUSLY??? What a remarkable, incredible, ridiculous waste. Honestly, for this reason alone I won’t be ordering more of your cases. That and… of course, the fact that this latest white one is unusable. As Elana always … you get what you pay for.

Update- Today I got another package from Default Case. Same size box. Same bubble cushion inside. Same single case inside. Two days, two boxes, to cases of total waste.

Oh, and the new cases are different from the first one I got. They feel cheaper, fit worse and are a complete and total disappointment.

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About the Author

Dan Cohen
Having a father who was heavily involved in early laser and fiber-optical research, Dan grew up surrounded by technology and gadgets. Dan’s father brought home one of the very first video games when he was young and Dan remembers seeing a “pre-release” touchtone phone. (When he asked his father what the “#” and “*” buttons were his dad said, “Some day, far in the future, we’ll have some use for them.”) Technology seemed to be in Dan’s blood but at some point he took a different path and ended up in the clergy. His passion for technology and gadgets never left him. Dan is married to Raina Goldberg who is also an avid user of Apple products. They live in New Jersey with their golden doodle Nava.