It Pays to Chat with Customer Service!
When we moved into our new house, we made a very unfortunate discovery. Our box spring didn’t fit up the stairs. My brother-in-law was kind enough to build us a platform bed frame for our mattress, but it still left us very low to the ground. Sarah finally got fed up last week, and I agreed to look into split box springs. I was about to give up, or buy a crappy build-it-yourself box spring from Amazon, when I happened to get a pop-up while browsing 1-800-Mattress, asking if I wanted to chat with a representative … and I am…